Dear (xxxx),
Thank you for contacting us regarding (insert name of product: i.e. VIVA Fleet Management).
We would like to confirm that we are following up on your request, and have forwarded it to the relevant department who will contact you as soon as possible.
Meanwhile, if you require any further assistance, please do not hesitate to contact us by email on [email protected] or call us on 34128128.
Sincerely,
(KAM Name)
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